Local Delivery Service
Precautions before filling out a courier application
Hello 😊
We sincerely thank you for using Wise Express service.
Before using the service, we provide information on precautions you must be aware of and items prohibited from being brought into Australia.
⚠️ Precautions for using the service
1. Information on cargo volume and additional charges
a. If the size of the cargo is excessively large compared to its weight, additional charges may apply.
b. To ensure smooth service, please consult with the person in charge in advance to confirm the exact fee.
2. Packaging Regulations and Customer Responsibilities
a. Packaging of your cargo is your responsibility and the shipping company does not provide additional packaging services.
b. We are not responsible for any damage, loss, or other issues that may occur due to incomplete or inadequate packaging.
3. Accuracy of product information
a. If the contents information is not accurately stated on the waybill, the cargo may be opened and inspected by the collection point or airline without the customer's consent.
b. We are not responsible for any damage, delay, or other issues that may arise during this process.
4. Comply with the prohibited items
a. Please ensure that your package does not contain any illegal or restricted items under Australian law.
b. Shipments containing the above items may be returned or subject to legal sanctions.
5. Customer Support and Troubleshooting
a. If you encounter any issues while using the service, please contact our customer support team and we will respond promptly.
Wise Express is doing its best to ensure that your valuable cargo is delivered safely and quickly.
Wise Express will continuously strive to provide the best quality and service, and will be a company that repays your trust.
Thank you for always trusting and using our services.
Wise Express Dream.
Inbound Information
Parcel Information
Parcel 0
Recipient Information
Additional Services
Order Number
R000030
Application Summary
💡 Please be sure to write the application number or courier number on the courier!
Parcel 1
P00000000
Additional Services
Parcel Pickup
Use Forklift
Additional Requests
