International Shipping Process
Here’s how international shipping works
Arrival at Origin Center
Parcel Measurement
Dispatch from Origin Center
Transfer to Airport/Port
International Air/Sea Transport
Customs Clearance at Destination
Arrival at Destination Center
Pickup or Local Delivery
Wise Express International Shipping Guide
Follow the steps below to easily send parcels between Korea and Australia with Wise Express!
Step 1
Sign Up & Log In
Your payment invoice will be sent to the email used during sign-up, and you’ll be able to fill out shipping forms faster.
Please sign up or log in from the top right corner of the website!
Using your registered information allows you to fill out forms faster!
Step 2
Prepare Your Parcel & Fill Out the Shipping Form
Check the customs regulations and prohibited items for the destination country, then prepare your parcel and carefully complete the shipping form.


If you’re sending via a courier, please complete the form as soon as you receive the tracking number after drop-off (Step 3).

If you’re delivering in person (visit, quick service, or freight), please fill out the form first and clearly write the displayed parcel number on the parcel before drop-off.
Step 3
Parcel Drop-off
Once you’ve completed the form, send your parcel to a Wise Express center or agency!
(*If using a courier, submit the form after shipping.)
Wise Express Gimpo Center

Korea to Australia (Import Parcel)
Center Information
Operating Hours
9:00 - 17:00 MON TO FRI
Delivery Address for Courier Drop-off
Address
99-46, Gahyeon-ro 85beon-gil, Tongjin-eup, Gimpo-si, Gyeonggi-do (10030)
Name
Wise Express + Recipient Name + Sea/Air + AU City/State
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Contact Number
010 6575 3774 (This number is not available for inquiries.)
🚨 Please make sure to complete the shipping form after sending your parcel to the Gimpo Center!
Drop off your parcel at the Gimpo Center in person or via courier!
AU Centre or Agency

Australia to Korea (Export Parcel)
AU Center Information
Operating Hours
9:00 - 17:00 MON TO FRI (All), 10:00 - 15:00 SAT (Sydney)
Delivery Address for Courier Drop-off
Operating Hours
Varies by agencies
🚨 Staff at agent locations are not able to assist with Wise Express service inquiries.
Drop off your parcel at a nearby agency or one of our Australian centers (Sydney, Melbourne, Brisbane)!
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Step 4
International Shipping & Payment
Pay the shipping invoice sent to your registered email, and track your shipment in real time through the tracking page!

Please proceed with the payment once the invoice is sent to the email.

Track your international shipment in real time!
Step 5
Parcel Pickup or Delivery
After local customs clearance, your parcel will be available for pickup or delivered to your doorstep based on your request!

A pickup instruction email will be sent to the email address provided in your application!

Customers using agency pickup or doorstep delivery can track their shipments in real time!
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